Terms of Service

Last updated: January 15, 2026

1. Introduction

Welcome to Quiqqy. These Terms of Service ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Services") operated by Quiqqy ("we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our Services.

2. Definitions

  • "Platform" refers to Quiqqy's online ordering, delivery management, and restaurant technology solutions.
  • "Restaurant Partner" refers to businesses using our Platform to manage their operations.
  • "End User" refers to customers placing orders through Restaurant Partner websites or apps powered by Quiqqy.
  • "Driver" refers to delivery personnel using Quiqqy Drive for delivery operations.

3. Use of Services

3.1 Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3.2 Account Registration

To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.3 Account Security

You are responsible for safeguarding your account credentials and for any activities or actions under your account. You must notify us immediately of any unauthorized use of your account.

4. Restaurant Partner Terms

Restaurant Partners using our Platform agree to:

  • Maintain accurate menu information, including prices, descriptions, and availability
  • Comply with all applicable food safety regulations and health codes
  • Process orders in a timely manner and maintain quality standards
  • Handle customer complaints and issues professionally
  • Not use the Platform for any illegal or unauthorized purpose

5. Orders and Payments

5.1 Order Placement

When you place an order through our Platform, you are making an offer to purchase from the Restaurant Partner. The Restaurant Partner reserves the right to accept or decline any order.

5.2 Pricing

All prices displayed on the Platform are set by Restaurant Partners. We are not responsible for pricing errors. Restaurant Partners may modify prices at any time without prior notice.

5.3 Payment Processing

Payments are processed through our secure payment partners. By providing payment information, you authorize us to charge the specified payment method for your order.

6. Delivery Services

Delivery services through Quiqqy Drive are subject to:

  • Delivery availability in your area
  • Delivery fees as displayed at checkout
  • Estimated delivery times, which may vary based on demand, weather, and traffic conditions
  • Minimum order requirements set by Restaurant Partners

We are not liable for delays caused by circumstances beyond our reasonable control.

7. AI-Powered Services

Our AI-powered features, including AI Reservation, Website Builder, App Builder, and Restaurant Widget, are provided "as is." While we strive for accuracy:

  • AI-generated content should be reviewed before publication
  • AI voice agents may occasionally misunderstand requests
  • Restaurant Partners are responsible for verifying AI-assisted reservations and orders
  • We continuously improve our AI systems but cannot guarantee error-free operation

8. Intellectual Property

The Platform and its original content, features, and functionality are owned by Quiqqy and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Restaurant Partners retain ownership of their content (menus, images, branding) while granting us a license to display and distribute such content through our Platform.

9. Prohibited Activities

You agree not to:

  • Use the Services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Transmit viruses or malicious code
  • Scrape, data mine, or harvest user information
  • Impersonate any person or entity
  • Use automated systems to access the Services without permission
  • Engage in fraudulent activities

10. Limitation of Liability

To the maximum extent permitted by law, Quiqqy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Services.

Our total liability for any claims arising from these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Quiqqy and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Services will cease immediately.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after changes constitute acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Quiqqy is registered, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Services shall first be attempted to be resolved through good-faith negotiations. If negotiations fail, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules.

16. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: legal@quiqqy.com
  • Website: www.quiqqy.com