Cayibel
Food market · 27 kitchens · campus delivery · Paseo Cayalá, Guatemala City

Cayibel Express delivers 27 kitchens to every building in Ciudad Cayalá

Cayibel is the food market of Ciudad Cayalá in Guatemala City — 27 kitchens around one shared dining room, in a district of apartment towers, offices and shops. On Quiqqy it runs Cayibel Express, its own ordering platform: QR orders at the tables, online orders from any building on campus, and its own e-scooter couriers delivering on the Quiqqy driver app.

Cayibel — Food market · 27 kitchens · campus delivery
27 kitchens on Cayibel Express
The challenge

The hall itself was thriving, but the rest of Cayalá wasn't ordering. Thousands of residents and office workers a few hundred metres away had no way to order from the market — each counter took its own phone calls, there were no couriers, and lunch-hour requests got lost. Inside, guests still queued counter by counter.

“An office tower orders lunch from four different kitchens and one scooter takes it all over in minutes. Cayibel Express turned every building in Cayalá into our dining room.”

Rodrigo Castañeda · General manager, Cayibel

The solution

Quiqqy powers Cayibel Express — one branded ordering platform for all 27 kitchens. Residents and offices pick their building and order from any counter in one cart; Cayibel's e-scooter couriers run the Quiqqy driver app with batched drops and live order status. At the hall, table QRs order without queues — and every channel lands on the counters' kitchen screens in one flow.

Results

What changed for Cayibel

Delivery to the towers became a channel of its own. Lunch peaks stream in through the platform instead of phone calls, drops across campus average about 12 minutes on the scooters, and the streamlined order flow lifted the market's sales by roughly a third.

27

kitchens on Cayibel Express

12 min

average e-scooter drop

+31%

sales since campus delivery

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