Fifteen independent kitchens shared one dining room — but not one ordering flow. A family wanting tapas, sushi and deep-dish queued at three counters, paid three times and carried three buzzers. Group orders arrived out of sync, peak-hour lines wrapped the hall, and there was no online channel for the counters or the Bocata retail shop.
The solution“One table orders sushi, pizza, ramen and ceviche in a single cart — and every counter just sees its own items come up. Guests stopped queueing, and the whole hall runs on one QR.”
María José Herrera · Operations lead, Bocata — Oakland Place
Quiqqy put a single QR on every table in the hall. Guests browse all 15 menus in one place — in Spanish or English — build one cart across any mix of counters, and pay once. The Quiqqy Hub receives the order, splits it by restaurant and routes each line to that counter's kitchen screen under one shared order number, so runners deliver the whole table together. The same catalog powers online ordering for pickup and the Bocata market.
